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IW-MS04-01 / 4-port SATA Backplane

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  • IW-MS04-01 / 4-port SATA Backplane

    I bought "IW-MS04-01" case. Unfortunately, the SATA Backplane was out of order. I've checked the PCB and Chips on it with my multimeter. I concluded those SM4953 chips broken. Those chips can't control the Voltage thing rightly. As the result the MS04 case burnt out my 1TB Hitachi HDD.

    So, I have several Questions.

    1. service@in-win.com.tw is valid e-mail for customer service?
    2. Why doesn't work the "Contact Menu" in IN-WIN website?
    3. Can I buy the 4-port sata backplane? I can pay for it. I don't like hassle, you know returning, waiting, receiving....bra bra..

    ref. http://www.in-win.com.tw/Server/en/d...69643MZDKA.pdf


  • #2
    Hi there,

    The service@in-win.com.tw is valid e-mail for our customer service. Our suggestion is to go to Contact Us ( https://www.inwin-style.com/en/contact ) page to fill out the form. According to your request and region, our local representative will contact you soon. Thank you.

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